Technical Support

We're here to help you with any technical issues you may encounter while using CuteFly. Please feel free to contact us through one of the methods below, and our dedicated support team will assist you as quickly as possible.

📱

Phone Support

Call us directly for immediate assistance:

+639704523928

✉️

Email Support

Send us an email with details about your issue:

kalekciferdi@gmail.com

Support Hours

Our support team is available during the following hours:

Monday - Friday:

9:00 AM - 6:00 PM (EST)

Saturday:

10:00 AM - 4:00 PM (EST)

Sunday:

Closed

For urgent issues outside of these hours, please email us, and we will respond as soon as possible on the next business day.

Before Contacting Support

To help us assist you more efficiently, please have the following information ready:

Your device model and operating system version
The version of CuteFly you are using
A detailed description of the issue you're experiencing
Any error messages you've received
Steps you've already taken to try to resolve the issue

Response Time

We strive to respond to all support inquiries within 24-48 hours during business days. For complex issues, resolution may take additional time as we work to thoroughly address your concerns.

Thank you for choosing CuteFly. We are committed to providing you with the best possible support experience.